Frequently Asked Questions

Welcome to Racrovet Skincare! We’ve answered some common questions to help make your shopping experience easier.

1. What is Racrovet Skincare?

Founded in July 2020, Racrovet Skincare is a botanical beauty brand offering thoughtfully formulated hair, skin, and body care products.

2. Are Racrovet products made with natural ingredients?

Our products are formulated with carefully selected botanical oils, butters, herbal extracts, and other ingredients chosen for their intended functions.

Please check individual product labels for complete ingredient information.

3. How can I track my order?

Once your order ships, you will receive a shipping confirmation email with tracking information.

You can also visit our Track Your Order page for more information.

4. How long does shipping take?

Shipping times depend on your location, the selected shipping method, and order processing times.

Please refer to our Shipping & Returns information for current details.

5. Can I return or exchange a product?

Returns and exchanges are subject to our Refund Policy. Please review the policy for eligibility, conditions, and instructions.

6. Do you offer wholesale purchases?

Yes! Racrovet Skincare welcomes wholesale inquiries. Visit our Wholesale page to learn more and submit an application.

7. Do you offer international shipping?

International shipping availability and costs will be displayed at checkout for eligible destinations.

8. How should I store my products?

Store products according to their label instructions, generally in a cool, dry place away from direct sunlight.

9. How can I contact Racrovet Skincare?

Email: info@racrovetskincare.com

Phone: +1 (380) 213-6012

We’re happy to assist with product questions, orders, and general inquiries.

RACROVET SKINCARE — CAREFULLY MADE™